Privacy Policy

Introduction

This Privacy Policy describes how Codesbizz Information Technology Pvt. Ltd. and its affiliates (collectively "Codesbizz Information Technology Pvt. Ltd., we, our, us") collect, use, share, protect, and otherwise process your personal data through our website www.codesbizz.com (hereinafter referred to as the "Platform").

Please note that certain sections of the Platform may be accessible without registering. The Platform operates within India, and any personal data collected will primarily be stored and processed in India. Products or services offered on the Platform are not available outside India. By accessing the Platform, providing your information, or availing any services, you agree to the terms outlined in this Privacy Policy, our Terms of Use, applicable product or service terms, and Indian laws, including those related to data protection and privacy. If you disagree, please discontinue using the Platform.

Collection of Personal Data:

We collect your personal data when you:

• Use the Platform or interact with us during the course of our relationship.

• Register, sign up, or provide information while using the Platform, including but not limited to name, date of birth, address, contact details, and email ID.

• Share sensitive personal data such as payment information (bank account, debit/credit card details) or biometric data (e.g., facial or physiological features) with your explicit consent to enable specific features.

You have the option to withhold certain information, but this may limit your access to specific services or features on the Platform. We may also track your behavior and preferences to enhance the user experience. Aggregated data may be used for analysis.

Information regarding transactions with third-party partners (e.g., payment providers, logistics services) may also be collected. In such cases, you will be governed by the third-party's privacy policy, and we are not responsible for their practices.

If you receive communication claiming to be from Codesbizz Information Technology Pvt. Ltd., requesting sensitive information like debit/credit card PINs or banking passwords, do not share such data. If shared, report it to law enforcement immediately.

Usage of Personal Data

We use your personal data for the following purposes:

• To provide and manage the services you request.

• Assist in order processing and fulfillment.

• Enhance customer experience and resolve disputes.

• Notify you of updates, offers, or services (with an opt-out option for marketing communication).

• Prevent fraud, enforce legal terms, and ensure platform security.

• Conduct research, analysis, and surveys.

Your access to certain products and services may be restricted if the necessary permissions are not granted.

Sharing of Personal Data:

We may share your personal data in the following ways:

• Internally, among group entities, affiliates, or business partners to provide access to services and products.

• With third parties, including logistics providers, payment processors, and partners, to facilitate your transactions.

• To comply with legal obligations, court orders, or government requests.

• For marketing purposes unless you explicitly opt out.

• With law enforcement agencies, third-party rights holders, or others to enforce our policies or protect user safety.

We are not responsible for the privacy practices of third-party partners. We recommend reviewing their privacy policies before sharing personal data.Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Data Deletion and Retention:

You can delete your account through the profile settings on the Platform or by contacting us directly. Deleting your account will result in the permanent loss of associated data. However, deletion requests may be delayed if there are pending claims, grievances, or services.

We retain your data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Even after account deletion, some anonymized data may be retained for research or fraud prevention purposes.

User Rights:

You have the right to access, update, or correct your personal data through the functionalities provided on the Platform.

You may withdraw consent to the collection or processing of your personal data by contacting the designated grievance officer with the subject line "Withdrawal of consent for processing personal data." Note that withdrawal of consent may limit or restrict your access to certain services.

Consent:

By using the Platform or providing personal data, you consent to the collection, storage, usage, and sharing of your data in accordance with this Privacy Policy. If you provide personal data of others, you represent that you have the authority to do so.

By sharing your information, you consent to be contacted by us, our affiliates, or partners through SMS, instant messaging apps, calls, or emails. You can withdraw consent at any time by contacting us, though the withdrawal will not apply retroactively.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Additional Service Policy for Project Engagements:

If we undertake any project work, a quotation will be prepared, followed by documentation, after which the work will begin. No work is performed without documentation. If any checking, testing, or code review is required, we charge for those services. Please provide your problem statement so we can conduct requirement gathering, prepare documentation, and then commence the work.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. You will be notified of any significant changes through appropriate channels, as required by law.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@codesbizz.com.